Reviews in Houston, TX | The Auto Doc

Reviews

We go to Auto Doc for most of our vehicle needs, from general maintenance to large fixes. We have had two different 4runners during our stay in HTX (thanks Harvey), and we have trusted them with both. We get thorough evaluations, straight forward price estimates (tax & labor included), and timely service. I never feel pressure to get things done that are not completely necessary, and I can say that this is not the case in most garages I’ve experienced.

Ultimately, trust and quality are the most important things to me as a costumer and I have never had a complaint.

Easy to schedule appt online or over the phone. Zero hassle oil change. Professional staff who were honest about what my car needed and what I should be thinking about before the next maintenance check up.
Chris and the staff are so helpful in explaining the issue with the car, and they do a great job in getting it repaired in a timely matter. I trust these guys with repairing my car! Thanks for all you do!

Had AAA towed a loaned car here as they were the closest AAA certified workshop. Chris called me early morning the following day about the car I dropped off and run diagnostics to see what is the problem. I was called again after an hour about what the issues may be and what it costs (labor and parts) to fix it before doing anything to the car. When I picked the car up the same day, he told me he ran courtesy diagnostics for the whole car and showed me what issues the car has and explained to me based on what needs imminent attention, vs the next 6 months or the next year or two. I told him to put the older/worn part that was replaced back in the trunk so I can fiddle with it at home (and pretend to be a mechanic trainee) and he did! 🙂 Chris was very thorough and patient in his explanation on car maintenance which I really value nowadays. Now I know where I will be bringing my future cars for maintenance!