I have been to AutoDoc twice now and both times I've gone in they have been extremely friendly, the pricing is pretty good, and I haven't had to wait an excessively long time. However, even if I did have to wait, I would still prefer to come here over any other shop. You can go hang out at the coffee shop behind the Auto Shop and relax with a book (if you bring one like I did) and a coffee while you wait for your car vs. waiting in a smelly office area with gross chairs and horrible customer service. I will definitely continue to bring my car in, even though I just moved to Pearland, it's worth the drive.