Work completed, just not in the promised timeframe. My steering gear and ball joints needed to be replaced. I took it here because I had done business with them before. They quoted me a price that was ~$200 higher than another shop I had reached out to. I decided to do the work at Auto Doc because they said they could fix it that day and I had some important work meetings I had to attend the next day. 5pm rolls around and they call me to tell me the car is ready, great! When I get to the shop, not only is the car not ready (still needs to be aligned), but they tell me it will take an extra 3hrs of work to finish. Fine. Next day I come in at 7:30am, exactly when they open. 5hrs later, I get the car back. Minus three stars for not keeping your commitment when explicitly asked if you could finish the job in one day. I will not be giving you my business again.
Sorry, we dropped the ball on this one! It turned out the parts were sent incorrectly boxed which really screwed the whole deal up. No fault on your side, totally our responsibility. I probably should have said "if everything goes right then it will be ready that same day" Again, I`m sorry! Owner, Dave
- The Auto Doc