2

I took my car to the auto doc because it seemed like a "mom and pop" kind of business and figured they would be a little more reasonable cost wise than other mechanic shops in Montrose. WRONG. My car needed new struts, mounts, and sway bar links and rear shocks, mounts and sway bar links, which is what I expected. What I didn't expect was an estimate of over $2,000! That's insane! I took my car to another mechanic shop and they charged me $687.00 (parts and labor included)!!!!!! That's a pretty significant price difference for the same exact repairs. However I will say that the owner is very nice and they have excellent customer service. Some people just want their cars fixed and don't care how much it costs, but I don't have that kind of money. CUSTOMER SERVICE- 5 STARS COST- 1 STAR

Emily, I really appreciate that you thought I was a really nice guy but was concerned about your thoughts on our pricing, so I did a little research. I did find that the parts for the job we proposed to do on your Nissan cost more than what you said another shop quoted you for parts and labor. I`m not sure if they sold you everything that we were proposing to do but I don`t see how it could be possible for the job to be this low. Even with bargain priced parts, which we never use, the job would be much more than 687.00. I compared 2 other shops with our quote of 1850.00, not over 2000.00 as you stated. We were #2 on price and #1 on length of warranty. I really hopes this explains my point and am sorry you were disappointed. I hope your bargain job lasts as long as our 2 year/ 24,000 mile warranty would. Thanks for your response. I always want people to let us know how we`re doing. Owner/Dave

- The Auto Doc
5

I am grateful for the attendance to my vehicle that needed to get repaired on an unexpected engine light that came on and I was able to bring it in that day. To shop around would have left me with more stress than to go to one I can trust with my vehicle. That is worth more that a reduced price and was able to pick it up the next day. And being two days before the holidays.

5

The folks at Auto Doc get the work done fast and for a fair price. Highly recommended.

4.5

My car is driving nicely. Thank you.

5

You crew is always so helpful and I am happy to have my car serviced by you all! I always make sure to recommend your services to my family and friends.

5

Very good service and communication about matters being repaired. Work completed on estimated time. Will recommend Auto Doc to others

5

Thanks so much for the one day turnaround! I can't afford to be stranded. As always thanks for a fair assessment of the problem and options to choose from. You guys are great, see you next time (hopefully not that soon). :)

5

Fast, but thorough. They reminded me of services that I will need in the future and recommended how to do the repairs so that I could save on labor.

4.5

Very accommodating, helpful, and friendly staff - and I talked or met 4 of them. On same day they provided me with the information I needed after checking the car. They weren't pushy on the work that had to be done. Café on the premises is a nice treat!

5

Autodoc understood my sense of urgency when a window is stuck in the "down" "position and rain is on the way. They fixed it FAST. The dealer didn't have the part and another repair shop said it would take 2 days. Autodoc was done in 4 hours.