Typical rip-off mechanic you see in the news. Finds things wrong that you never had an issue with. I swear I think they deliberately break things just to bump up more sales. After I got burned by them I spoke with others in the area and they have had similar experience. I'd stay away. I'm going back to the dealership. The labor is more at the dealership but at least they fix the problem with the right parts and don't cause more issues.
Dear Cajun, Because you are anonymous I`m not able to follow up with you the way I normally would. I will respond by saying that I take my online reputation very seriously and that I always, always follow up with any complaint, no matter what it is. If you would like to call me so I can resolve your issue with us, I would be happy to take care of the problem and if we cannot resolve the problem, I will refund the full amount you spent. We always stand behind our work and take pride in the work we do. Our 24 month/ 24,000 wile warranty covers anything we work on. Please give me a call so we can get this resolved and turn you into one of our many happy clients. I hope to talk to you soon. Owner, Dave ( 713-522-2277)
- The Auto Doc